Perro Mart JP Reviews
(Rated by 3 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Shipping & Delivery4.0
- Return Policy4.0
- Customer Service4.5
Recent Customer Reviews (3)
Yvonne Ackerman
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Karin Mayer
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Giovana Rocha
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Payment Methods
Accepted Payment Options:
Prices for items on Perromart.jp vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Perro Mart JP credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Perro Mart JP Pros & Cons
Pros
1
Offers pet supplies for various needs.
2
Provides promotions and discounts (though reported cautious use due to operational issues).
3
Has a website with accessible information including legal and company data.
CONS
1
Widespread customer complaints about significant order delays and undelivered items.
2
Poor customer service , including unresponsiveness to emails and messages.
3
Reports of the company facing financial troubles , leading to potential shutdown.
4
Customers experiencing receipt of store credits instead of refunds , causing dissatisfaction.
5
Delivery issues reportedly worsened since late 2022 with lack of communication on order status.
6
Perceived as risky by some pet owners due to unfulfilled orders and poor resolution processes.
Perro Mart JP Features and Benefits
Features
Wide Product Range
Offers over 1,000 products for dogs and cats including food, treats, toys, dental care, harnesses, and leashes.
Competitive Pricing
Provides products at competitive prices suitable for various pet care needs.
Rewards System
Customers can accumulate points through purchases, product reviews, and referrals, which can be exchanged for vouchers to save on future purchases.
Free Samples
Offers up to 3 free food or treat samples with every order, allowing pets to try new products.
User Reviews
Allows customers to leave product reviews to assist others in making informed purchase decisions.
Convenient Delivery
Provides delivery within 1-4 working days with a minimum order amount for free delivery.
Membership Benefits
Has a loyalty program (Perro Club) offering discounts and rebates on past purchases.
Price Match Guarantee
Ensures customers get the lowest prices for dog products online by allowing requests for price matching with a link to a lower-priced identical product from another e-commerce pet store, excluding special discounts.